Saturday, August 16, 2008

AVG 8 "missing .bin file" - AVG Update Issue

AVG 8 "missing .bin file" - AVG Update Issue

There's a technical glitch with AVG Anti-Virus free - update today - August 16th. It seems to be affecting all users - worldwide. Read more about it on this forum.

My guess is that Grisoft is working feverishly to fix this problem, as they have millions of users.

Until that time, you have at least 3 choices:

1. Wait at your computer for the update, all night long, for the next update which will fix this problem, most likely on Sunday, 8/17.
2. Fix the update manually - a bit technical.
3. Go for a bike ride or a walk - return and hopefully it will be fixed.

For #1 & #3, if you don't do the update here, you're still protected. Your just about 5-6 days out of date, which should be fine.

For #2, do the following:

a. On your desktop, create a folder called "AVG update."
b. Go to this web page and download just the first 3 items shown below - don't download the forth, this is causing problem.
(Double click image to see a bigger size)

c. Make sure to download each of these files to the desktop folder "AVG Update.
d. Double click on AVG icon by the time/clock.
e. Go to "Tools, Update from Directory."
f. Click on "AVG Update" folder.

Don't run another update until AVG says it's time to. Otherwise, you'll get the same problem all over again.

Questions? First try Grisoft to see if there is an update on problem. If not, go to www.ITMComputing.com - fill out our contact form.

2 comments:

sylviatuck said...

Thanks. You've saved me a lot of worry. I have another problem with AVG. Despite re-installing I cannot get the branch on Tools-Advanced- Security to ensure auto updates and scans. Although I can get the screen through Components, it will not retain the scheduling instruction. Any ideas?

Dwayne said...

Well Clyde, I can't thank you enough for posting this blog. At midnight last night I spent 1hr 20mins trying to rectify. To no avail. In fact, I ended up deleting AVG and completely reinstalling it. This didn't help either and in fact, I ended up with an older version of AVG8 than I'd started with. This morning, my son, George, suggested I search the web for ".bin file". We did and found your blog. We then followed your suggestions and have just successfully updated AVG8 with the three files. So let's hope the bods at AVG sort this out soon. Well done George and well done you sir! Dwayne and George